Privacy Policy
Effective date: 2026-01-01
SilentPath Weaveworks (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect, how we use it, and your choices.
Information we collect
- Account data: name, email, and password (hashed) if you create an account.
- Transactional data: the courses you purchase and enrollment timestamps.
- Support data: messages you send us via the contact form.
- Usage data: pages viewed, device type, and approximate location (city/region) derived from IP to help improve our service.
- Cookies: small files that remember preferences such as theme and authentication status.
How we use information
- Provide and improve courses, community features, and support.
- Process transactions and send service-related messages.
- Detect abuse and secure our services.
- Comply with legal obligations.
Legal bases
Where applicable, we rely on contract necessity (to deliver services), legitimate interests (to improve and secure services), consent (for optional cookies or marketing), and legal obligations.
Sharing
We do not sell personal information. We share limited data with service providers who help us operate (e.g., payment processing, analytics). They must protect your data and use it only as instructed.
Cookies and similar technologies
We use essential cookies for site operation and preference storage (e.g., dark/light theme). You can control cookies in your browser settings, but essential cookies are required for core functionality.
Data retention
We retain data for as long as needed to provide services and comply with legal requirements. When no longer needed, we delete or anonymize it.
Your choices and rights
- Access, correct, or delete your information by contacting us.
- Opt out of non-essential communications at any time.
- Appeal decisions or lodge a complaint with a supervisory authority where applicable.
Security
We use technical and organizational measures to protect data, including encryption in transit, access controls, and regular reviews. No method is 100% secure; we work to mitigate risks responsibly.
Children
Our services are not directed to children under 13. If you believe a child provided us information, contact us to remove it.
International transfers
When we transfer data across borders, we use safeguards consistent with applicable law (e.g., standard contractual clauses).
Contact
Questions? Email [email protected] or call +1 (415) 287-9034.
Changes
We may update this policy. We will post changes here and update the effective date. Significant changes may be communicated via email or in-app notice.